What is a digital navigator?

A digital navigator is someone who specializes in digital inclusion—ensuring that everyone in our community has access to affordable and reliable internet, a digital device, skills and training, and trusted local programming.

Who is GCM’s digital navigator?

Mackenzie Colvin is a Certified Digital Navigator (Mass Broadband Institute/Tech Goes Home, 2025) and peer specialist. He comes to GCM with 15+ years of lived experience running digital equity cohorts and workshops.

What does Mackenzie do?

Mack spends the majority of his time working one-on-one with Northern Berkshire residents who need help with technology. While you can always pop into our offices to ask him a question, we encourage you to visit him at one of our partner organizations:

• ALC Outpatient Treatment Center, North Adams
• Berkshire Food Project, North Adams
• Cheshire Public Library, Cheshire
• Milne Public Library, Williamstown*
• Second Street Second Chances, Pittsfield and North Adams*

*by appointment only

Do I have to pay for these services?

No! All services, devices, and support are available thanks to a grant provided by The Alliance for Digital Equity.

How can I get in touch?

📞 (413) 741-0618
📧 mackenzie.colvin[AT]gatewaymedia.org
📍 69 Union Street, North Adams